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Support

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How can we help?

Need some help with your order? Have a question about a return? Feel free to get in touch with us

Call us

Call us at 516-447-8377 for any immediate support needs. Our hours of operation are M-F, 9-5 EST.

Text us

If texting is easier, please text at       516-447-8377 and we will respond as soon as possible.

Email us

For general support or questions, please email us at:team@bracesondemand.com

If inquiring about a current or past order, please be sure to include your order ID# in your email.

Frequently Asked Questions

Feel free to browse our commonly asked questions and answers. If the FAQ doesn’t answer your question, please call/email us.

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